Front Desk Supervisor

The Kenrick Hotel

  • Banff, AB
  • Published on September 15, 2026
  • Deadline: October 10, 2026

Full-Time | Permanent

Location< Banff, Ab T1L-1A7

Salary: $24.00 Hourly / 37.5 to 40 hours per week

Shifts: Early morning, Day, Evening, Nights, Weekend, 

Start as soon as possible

Benefits:Health benefits, Financial benefits, Other benefits

1 Vacancy

Source Job BAnk #3671616

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

  • Hotel, motel, resort

Responsibilities

Tasks

  • Co-ordinate activities with other work units or departments
  • Establish work schedules and procedures
  • Perform same duties as workers supervised
  • Prepare and submit reports
  • Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
  • Assist clients/guests with special needs
  • Co-ordinate, assign and review work
  • Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
  • Requisition materials and supplies
  • Respond to complaints of guests
  • Register arriving guests and assign rooms
  • Receive and deliver items and messages for guests
  • Prepare and submit progress and other reports
  • Perform front desk duties
  • Confirm transportation and accommodation reservations
  • Receive payment for goods or services

Supervision

  • Staff in various areas of responsibility

Experience and specialization

Computer and technology knowledge

  • MS Outlook

Additional information

Work conditions and physical capabilities

  • Attention to detail
  • Large workload
  • Tight deadlines
  • Work under pressure

Personal suitability

  • Accurate
  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Initiative
  • Interpersonal awareness
  • Judgement
  • Organized
  • Team player

Benefits

Health benefits

  • Dental plan
  • Health care plan

Financial benefits

  • Bonus
  • Gratuities
  • Group insurance benefits
  • Life insurance

Other benefits

  • On-site housing options

Who can apply for this job?

You can apply if you are:

  • a Canadian citizen
  • a permanent resident of Canada
  • a temporary resident of Canada with a valid work permit

Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.

How to apply:

By mail

419 banff avenueBanff, ABT1L 1A7

What you must include in your application:

  • Cover letter

What might be required by the employer later in the hiring process:

  • References attesting experience