Parks Canada – Visitor Experience

Banff National Park of Canada (Alberta)

  • Banff, AB
  • Published on October 28, 2025
  • Deadline: May 31, 2026

Full-Time  |  Seasonal

Location: Banff Alberta

Various lengths – this competition will be used to staff multiple opportunities in English & bilingual positions to start spring/summer 2026.
$27.47 to $29.85 per hour (and additional 4% supervisory differential for lead hand positions (currently under review).)


Duties

This competition will be used to fill positions at the following locations:

Campgrounds: Visitor service, revenue collection and daily cleaning/maintenance at campgrounds & day use areas to enhance the visitor’s experience. This includes but is not limited to greeting visitors and providing orientation, information and direction; confirming reservations; selling of campsites; daily cleaning of campground washroom and other facilities, day use area washrooms/pit privies, campsite cleaning/maintenance, grounds cleaning and litter picking and emptying of trash and recycling receptacles.

Visitor Services Lead Hand: Takes the lead as a member of a work crew; communicates what has to be accomplished; identifies tools and material to be used; sets the work pace; and explains work to new crew members.

In all positions, facility cleaning and maintenance is required.


Work environment

Do you want to contribute to the protection and enjoyment of Banff National Park? Do you want to be part of a dynamic team and workplace? Do you want to work outdoors and share your passion for Banff with visitors? If so, working at Parks Canada’s Banff Campgrounds & Day Use Areas is the job for you!


Information you must provide

Your résumé.

Contact information for 3 references.


In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION:

Secondary school diploma or an acceptable combination of education, training and experience.

Degree equivalency

EXPERIENCE IN:

Applicable to all groups and levels:
• Anticipating and meeting public needs and resolving complaints
• Working in a team environment
• Cleaning and maintenance practices

Applicable to GS-MPS-04/A1 group and level:
• Demonstrating leadership in a professional setting

________________________________________________________
PERSONAL SUITABILITY :
• Exercises sound judgment
• Communicates effectively
• Demonstrates integrity
• Shares our vision
• Strives for excellence

 

ABILITIES:
• Teamwork: works with others towards a common goal; able to trade off self-interest for team benefits; functions within and works towards goal of the group
• Client Focus: providing service excellence to internal and/or external clients
• Concern for Safety: identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others
• Initiative: dealing with situations and issues proactively and persistently, seizing opportunities that arise while performing repetitive tasks


How to Apply 

Visitor Services Attendant II, Visitor Services Lead Hand – Campgrounds & Day Use Areas